Privacy Policy

1. Information We Collect

We may collect and process the following information about you:

  • Contact Information: Your name, email address, and phone number when you fill out a contact form or subscribe to a newsletter.
  • Technical Data: Your IP address, browser type, operating system, and how you interact with our website.

2. How We Use Your Data

We use your information to:

  • Respond to your inquiries or support requests.
  • Improve our website layout, performance, and user experience.
  • Send you marketing communications, if you have explicitly opted in to receive them.

3. Lawful Basis for Processing

Under the UK GDPR, we only process your data if we have a legal reason to do so. This is usually based on:

  • Your consent (e.g., when you tick a box to receive newsletters).
  • Legitimate interests (e.g., analyzing website traffic to improve our services).
  • Contractual necessity (e.g., fulfilling an order you placed).

4. How Long We Keep Your Data

We only keep your personal information for as long as necessary to fulfill the purposes we collected it for, including any legal or accounting requirements.

5. Sharing Your Data

We do not sell your personal data. We may share your information with trusted third-party service providers (like web hosting platforms or email marketing services) who help us run our website. These providers are strictly required to keep your data secure.

6. Your Rights

You have specific rights under UK data protection laws, including the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate information.
  • Delete your data (the "right to be forgotten").
  • Withdraw consent at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences at any time through our cookie banner or your browser settings.

8. Contact Us

If you have any questions about this privacy notice or how we handle your data, please contact us at:

  • Email: sales@reflexautoservices.co.uk
    Address: Reflex auto services, Bessemer Way, Great Yarmouth, NR310LX
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